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Netgear Extender Not Working After Firmware Update [Solved]

Millions of users attempt to update the firmware of their Netgear wireless extenders in order to streamline their performance. However, many of them are either unable to update their extender’s firmware via or their device stops working after the firmware upgrade. Is your Netgear extender also not working after the firmware update? Or are you unable to update your extender? If you’ve answered any of these questions is yes, then this article will be a great help for you.

Those who are unable to update the firmware of their device will get acquainted with the tips to execute the process successfully. And, those whose extenders have stopped working after the firmware update process will learn how to troubleshoot the issue with ease. So, without any delay, let’s get started.

Fixed: Extender Not Working After Firmware Update

Whatever the reason might be, first of all, you should be well aware of the steps to execute the firmware update process. So, here we have a breakdown of the process of updating the Netgear extender’s firmware in a few simple steps:

  • Switch on your Netgear extender after connecting it to a reliable power source.
  • Now, open a web browser on your PC and download the firmware file for your Netgear range extender.
  • Thereafter, access the default web address or IP address of the Netgear WiFi extender.
  • Log in to your Netgear extender with the help of the default login credentials.
  • When welcomed by the Netgear Genie dashboard, click Settings > Maintenance > Firmware Update.
  • Here, upload the firmware file and let the firmware update process get completed.

In this manner, you can update the firmware of your Netgear extender by accessing or But, it looks like following the correct steps fails to bear any fruit. In that scenario, refer to the fixes mentioned below.

Fix 1- Reboot Your Netgear Extender

A lot of users are unaware of the fact that their Netgear extender can fall victim to technical glitches. Are you one of them? FYI, technical glitches can make your extender completely non-functional. So, before you run out of time, reboot your Netgear extender.

The process of rebooting the Netgear extender is not rocket science. You simply have to switch off your Netgear extender, wait for some time, and plug your extender back into its respective wall outlet. Has your Netgear extender started working now? No? Try the next fix.

Fix 2- Connect WiFi Devices Properly

Chances are that the connection between your Netgear extender and the host router has become unstable. Thus, without any delay check for the same. If you have connected your device wirelessly, then make sure that a safe distance is maintained between them. The safe distance here means neither too far nor too close.

If you have connected your WiFi devices using an Ethernet cable, then ensure that it is not worn out. If it is, then replace the existing Ethernet cable with a new one. But, make the connection finger-tight.

Fix 3- Download the Correct Firmware File

Your Netgear extender might also cease to work after a firmware upgrade if the firmware file you have uploaded is wrong. So, make sure that you download the correct firmware file for your Netgear extender.

Keep in mind to download the firmware file according to the model number of your Netgear WiFi extender. Uploading the wrong firmware file can damage your extender permanently.

Fix 4- Do Not Perform Background Activities

Perhaps, you were in the mood of playing games during the Netgear extender firmware update process. That is why you are facing the Netgear extender not working after the firmware update issue. Therefore, it is advised not to do any background tasks while updating the firmware of the Netgear wireless extender.

Apart from that, stay on the firmware update window and do not go offline. Avoid disconnecting your Netgear extender from the host router while updating the firmware.

Fix 5- Check Internet Access

If you are still failing to make your Netgear extender work, then there is a high possibility that your ISP is the one at fault. So, without any delay, get in touch with your ISP.

Just in case your ISP agrees that the issue has arisen from his end, then ask him to fix the issue as soon as possible.

Fix 6- Reset the Extender

Tried all the troubleshooting hacks and still no success? Well, the last resort you have left with is the factory default reset process. You have to restore your Netgear extender to the factory default mode.

The process can simply be executed by pushing the Reset button. Once done, your extender will run in the factory default mode. So, access the mywifiext setup wizard and configure it again.


By walking through the tips discussed above, you will be able to get rid of the Netgear extender not working after the firmware update issue. If this post has helped you in resolving the problem you were facing, drop a word of appreciation in the comment section.

Eleena Wills
Hi, I’m Eleena Wills. Being a writer and blogger, I strive to provide informative and valuable articles to people. With quality, constructive, and well-researched articles, one can make informed choices. I cover a wide range of topics, from home improvement to hair styling and automotive.


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