Are you facing issues while accessing your Rockspace extender? Numerous reasons could be there why you can’t do that. So, you need to change a few things from your end in case the issue is recurring. Keeping that in mind, here are some of the troubleshooting tips that might come in handy. So, without wasting any more time, let’s get you through the following points. Implementing these tips will resolve all the issues you are facing. Once your issues are resolved, you can easily access the extender.
Troubleshooting Tips for Can’t Access Rockspace Extender
Check Internet Connectivity
The very first reason why you can’t access Rockspace extender is a slow internet connection. Apart from that, having ISP backend issues is another reason behind the matter. So, you should first ensure that your extender is paired with the router and nothing else.
Apart from that, you should get in touch with the ISP to know what is happening at the backend. Moreover, run a speed test to check whether there is any fluctuation in the internet connection that you are receiving. All these things will help you observe and check the internet connectivity.
Verify Web Address
To access the Rockspace extender, you need to access re.rockspace.local web address. Therefore, another reason could be entering the wrong web address. Users are often in hurry. Therefore, they tend to commit plenty of mistakes that contribute to the issue at hand.
Therefore, you can simply check whether you have entered the right web address or not. Apart from that, make sure you turn off the Caps Lock keys. Moreover, ensure you don’t enter the web address in the search bar of the chosen web browser.
Use Correct Login Details
Another most important step to access the Rockspace extender is to log into your extender. However, for that, you need extender login details. Further, typing errors while entering the login details is another reason why you can’t access the Rockspace extender.
In that case, first of all, delete the login credentials that you have just entered. Once that is done, you should turn off the Caps Lock keys. Thus, carefully enter the login details. In case you have altered the username or password, you should enter the updated login details.
Note: Don’t mix Rockspace and Rackspace admin login. Keep that in mind while doing the extender login.
Update the Web Browser
Using the old and outdated web browser is another reason why you are facing issues in accessing the extender. Therefore, ditch the older web browser. If you can’t do that, update the software version of the web browser you are using.
Otherwise, simply download an updated web browser from the web. Moreover, you should also clear the cookies and cache files of the web browser. That is going to minimize any risk of failure to access the Rockspace extender.
Change Extender Placement
Have you ever thought about where did you place the extender? Do you know placing the extender in the right place is crucial? If not, you are bound to face can’t access Rockspace extender issue. Therefore, you need to first choose the right location to settle down your extender.
It should not be placed behind the T.V. or inside a cabinet. Rather, it should be in the center of your house. You should know the range of your router. Keeping that in mind, you should place the extender for maximum area coverage and internet speed.
Factory Reset the Extender
If nothing else works, you should simply reset your Rockspace extender. That is going to resolve all your issues in an instant. But it must be your last resort. Press the Reset button present at the back of your extender and set it up again.
As you can see, numerous issues play their part in why you can’t access the Rockspace extender issue. Therefore, you should be careful while following every step while resolving the issues. After that, you get access to the extender and enjoy faster internet connectivity.